Privacy Policy

Non Discrimination Statement

Adele Frances Services, PLLC c/o Shakeyia R. Spann MBA, LCSW does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities, sessions or operations.

Our Commitment to Your Privacy

Our practice is dedicated to maintaining the privacy of your Protected Health Information (PHI). We are required by law to maintain the confidentiality of your health information, provide you with this notice of our legal duties, and notify you promptly in the event of a data breach.

How We May Use and Share Your Information

We typically use or share your health information for treatment, payment, and healthcare operations (e.g., coordinating care, billing insurance, or improving services) without specific authorization. Note that Substance Use Disorder (SUD) records are specifically protected under 42 CFR Part 2 and require explicit, separate alignment.

Other Permitted Uses and Disclosures

We are allowed or required to share your information in other ways, such as:

Reporting public health and safety issues (e.g., preventing disease, reporting abuse)
Complying with state or federal laws
Responding to legal actions, lawsuits, or law enforcement requests

Your Rights Regarding Your Health Information

You have specific rights under HIPAA, including:

Accessing Records: Request a copy of your health information.
Corrections: Request a correction to your records.
Communication Preferences: Request confidential communication methods.
Restrictions: Ask for limits on how we use or share your information.
Accounting: Get a list of how we have shared your information.
Copy of Notice: Request a paper copy of this privacy notice.

Uses and Disclosures Requiring Your Written Authorization.

We will obtain written authorization before using your information for marketing or selling it, or for disclosing psychotherapy notes.